Program Co-Lead – Hospital Services
Zephanie is a health services researcher and implementation scientist at AusHSI. She has a background as a clinical occupational therapist and has worked in research-related positions in hospital and health services as well as in universities. Zephanie is co-chair of the Child Health Special Interest Group with the International Society for Quality of Life Research (ISOQOL), and a member of the patient engagement committees of ISOQOL and the Australian New Zealand Burn Association research committee. She chairs an Implementation Science Special Interest Group in Australia and is an editorial board member of Frontiers in Pediatrics.
Zephanie has expertise in developing and implementing patient-reported outcomes. She also designs and tests health interventions that support clinical decision making, communication, quality of life, and high value care. She has a strong interest in using novel methods to engage patients in research and health services to reduce inequity, for example, by feeding back information from electronic patient-reported outcomes to clinicians and patients using graphical displays. Using qualitative research and implementation science, she strives to better understand how interventions work in real world settings and the outcomes that are most meaningful to patients and clinicians.
Zephanie currently conducts research in the areas of burn rehabilitation, mental health, low value care, cardiac rehabilitation, measurement-based care and trauma. Areas of emerging interest are the implementation of child and family-centred care and prognostic models in health services.